If your car has been damaged in an accident, it is critical that the damage is repaired quickly. Unfortunately, it can be hard to determine which auto body repair shops are reputable. Below, we share questions you can ask to find out.
What to Ask an Auto Body Repair Shop
What Kind of Insurance Is Carried?
A reputable collision center will carry fire and theft insurance. If your vehicle is burglarized, damaged, destroyed or stolen while it is in a collision repair shop, it will be covered if the repair shop is reputable. Do not stop paying your insurance premiums while your car is being repaired. Many states will suspend your license even if you have only a one-day lapse in coverage.
If your mechanic needs to drive your car on the street to diagnose any issues, he or she could get in trouble if pulled over. Moreover, your monthly premiums could go up as much as $50 a month. Some states require your insurance provider to send a monthly form to the state’s department of motor vehicles indicating your vehicle is still insured.
Will the Paint Match?
People are often concerned that any new coat of paint applied to their car will not match the existing paint. However, most vehicles have a plate in the trunk, in a door jamb or under the hood that gives a paint code. A collision center can use this code to get the exact shade of paint from the manufacturer so your new and old paint are an exact match.
Do You Offer a Warranty on Your Repair Work?
Look for a body repair shop that offers a warranty on their repair work. Once you find one, ask how long the warranty lasts and what it covers.
Can I Get a Courtesy Car?
Usually, your insurance company will provide you with a rental car while you are waiting for your vehicle to be repaired. However, if your insurer will not do this for you, ask the body shop you visit. They may have rental cars on their lot or be partnered with a car rental place near their shop. Other repair shops offer loaner cars.
How Long Will the Repair Take?
This is the most commonly asked question of collision centers. Unfortunately, each case is unique so there is no hard and fast answer. A mechanic may find additional damage once they get under the hood, even if a claims adjuster has already inspected the vehicle. Factors that affect how long your car will be in the shop include how busy the shop is, holidays which result in the shop being closed and the extent of the damage to your vehicle.
Other factors include how long it takes the shop to get the replacement parts, the equipment available to repair the car and the certifications and training of the repair technicians. A reputable collision center will maintain a clean, efficient work area and have state-of-the-art equipment. Moreover, their technicians are highly educated, experienced and certified to handle your particular problem.
Contact Bruce Chevrolet Collision Center Today
We know how stressful it is to be without your car. We believe in open communication regarding the repair status of your vehicle and will keep you abreast of changes. If you are looking for a reputable auto body repair shop you can trust, contact Bruce Chevrolet Collision Center today to schedule an appointment. We are an I-CAR Gold certified shop so you know you can count on us to restore your vehicle to its pre-accident condition. Do you have any further questions? We are more than happy to answer any and all questions you have. Reach out.